If you’re looking at our shipping policy, that means you’ve found one of our awesome products. Yay! We aim to ship your purchase with “Usain Bolt-like” speed, but all stages of the journey are not in our control. So, please allow between 2-14 business days for your order to arrive depending upon your location and chosen method of shipping. If more than 14 business days have passed, please email us at info@gazellenutrition.com to review the status of your order.
Free Local Toronto Pick-Up- if you live in Toronto and would like to save on delivery charges please select “Local Toronto Pick-Up” at checkout and contact us at info@gazellenutrition to arrange a pick-up.
SHIPPING | RETURN | ||
Order under $80+ | Order $80+ and over | All Orders
|
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FREE LOCAL TORONTO pick-up | FREE | FREE | FREE if dropped off by recipient. |
CANADA | $10 | FREE | Customers will be responsible for shipping cost coverage for returns. |
CONTINENTAL
US* |
$15 | ||
ALASKA-
HAWAII- PUERTO RICO- GUAM* |
Rates are automatically calculated by our carriers at checkout based on package weight and distance. | Customers will be responsible for shipping cost coverage for returns. | |
INTERNATIONAL* | Rates are automatically calculated by our carriers at checkout based on package weight and distance. | ||
RUSH SHIPPING
1-3 days |
Rates are automatically calculated by our carriers at checkout based on package weight and distance. | Customers will be responsible for shipping cost coverage for returns. |
*Gazelle Nutrition Lab is not responsible for any customs fees.
+Total calculated cost before tax.
Please note: Should the shipping address be inputted incorrectly by the customer and the package returned to us, we will offer two options to the buyer: Re-ship the package at the customer’s expense or refund the order minus the shipping fees. Of course, if it was our mistake, we will offer two other options: Re-ship the package at our expense or refund your entire purchase, including shipping.
We want you to love your new item as much as we do. If however, you are not happy with your purchase, we offer the following return policy:
Returns Shipping Address:
To return your product, mail your product to:
c/o Gazelle Nutrition Lab
2510 Yonge St., Suite 323
Toronto, ON
M4P 2H7